We offer online booking for our services through our website, or download the MINDBODY App to schedule appointments on your mobile device, or call or text us. Our online-booking option enables you to instantly book an available appointment with a stylist of your choice. A credit card is required to hold your appointment, however it will not be charged until your appointment is complete. You will receive an email confirmation after your booking. Please call us if you have any questions about services or pricing. We also offer complimentary consultations with a stylist. We want you to love your hair!
If your hair is especially long or thick and may require extra time, we ask that you please call or text us at 650-851-1150 to schedule your visit. Our online booking options may not provide adequate time to give your hair the attention it needs.
Your appointment time is held just for you. As a courtesy to our team and other clients, please allow 24 hours notice for cancellations and rescheduling requests. Cancellations/rescheduling requests that occur less than 24 hours before the scheduled appointment are subject to a fee of 50% of your full treatment cost in all circumstances, including illness. Late arrival will shorten your treatment time. Cancellation/rescheduling requests may be submitted via email or voicemail or text if you are unable to reach us by phone or cancel online. Arrival fifteen minutes or more after your treatment time will be considered as a "no show" and the cancellation fee will apply.
Guests who repeatedly cancel or no show may be asked to prepay for future services. Such services will only be redeemable at the time of the scheduled appointment and the charge will be non-refundable.