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3040 Woodside Road, Woodside, CA  Call or Text 650-851-1150 

HOW TO BOOK AN APPOINTMENT

To schedule your appointment, please click on the link and set up an account. A credit card is required to hold your appointment, however it will not be charged until your appointment is complete.  You will receive an email confirmation after your booking is complete. Please call us if you have any questions about services or pricing. We want you to love your hair!

 

Not sure? We offer complimentary consultations with a stylist. 

 

Appointments can also be scheduled by phone, text or email. We

will respond during regular business hours. 

PAYMENT

We accept cash, Debit cards, Visa, Mastercard, American Express, and Discover.

A 3% surcharge is added on all credit card transactions. This fee is less than the fees we pay for credit card processing. Cash and debit card transactions will not incur this fee.

CANCELLATION POLICY

Your appointment time is set aside just for you. As a courtesy to our team and other clients, please allow 24 hours notice for cancellations and rescheduling requests. Cancellations/rescheduling requests that occur less than 24 hours before the scheduled appointment are subject to a fee of 100% of your full treatment cost.  No show appointments that

do not cancel in advance will be charged a fee of 100%.

Cancellation/ rescheduling requests may be submitted online, via email, text or voicemail if you are unable to reach us by phone. Arrival fifteen minutes or more after your appointment time will be considered a “no show” and the cancellation fee will apply.

If you feel ill or have been exposed to anyone with Covid-19 symptoms, please reschedule your appointment.  If you need to cancel due to illness, notify us 24 hours in advance. If you do not notify us that you are ill and do not show up for your appointment, you will be charged 100% of the service.

 

LATE ARRIVAL POLICY

If you arrive 10 minutes late or more for your appointment we may not be able to provide the services you originally booked.

SERVICE ADJUSTMENTS

We strive to build trust and long term relationships with our clients. If for any reason you have questions or concerns with your service, please contact us within 7 days of your original service date and we will gladly provide a complimentary adjustment service with your original stylist.  If you would like something different than what you originally asked for, a new appointment time and service charge will apply.  Services are non-refundable.  Please call the salon to schedule

an adjustment appointment.  

 

PRODUCT RETURN POLICY

If your product purchase doesn't give you the beautiful results you hoped for, bring it back within one week and we'll happily provide a salon credit. No cash refunds.

 

PERSONAL POSSESSIONS

Stylist  follow proper procedures during color services using neck towels and capes that cover the arms and body. For color appointments, please wear appropriate clothing. No turtlenecks, white blouses or special occasion tops. For additional safety, it is recommend that you change into a robe which is available to you upon request. We are not responsible for damage to clothing or loss of personal belongings during your service.

 

PURCHASE A GIFT CERTIFICATE

You can purchase a gift certificate through our online booking system.  Log in and select the gift card option.  Select an amount and a gift certificate design.  Include a personal greeting.  The gift certificate will be sent

to the recipient by email. Give the gift of beauty! 

Who doesn't love a little pampering?

 

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